​Frequently Asked Questions

​Do I still Need Insurance?

No, We Care MHS Concierge/Membership Program does not accept insurances. You should continue your PPO, HMO, Medicare or other insurance coverage for services not offered through the concierge.


What exactly is covered by the concierge membership fee? What services are billed to insurance?

Our Concierge does not bill insurances. Please visit the Concierge Tab for details on services offered.

What Insurance do you currently accept?

We currently do not accept insurances. 

Is my membership fee tax deductible?

Our Services are Tax Deductible tax deductible, but you are advised to consult with your tax consultant or accountant.

Can I use my Health Savings Account?

You should be able to apply funds in your HSA credit card for concierge services. However, again, you are advised to consult with your tax consultant or accountant.

What about Prescriptions, Labs, and X-rays?

Presently, These services are offered in the Platinum and Titanium Plans. If you are not enrolled in concierge, these services are the your responsibility and are usually covered by insurance plans. We do offer some over the counter medications for free under our Concierge Membership. Please contact your health insurance carrier regarding these services. We Care MHS works with you to get the most optimal coverage of prescriptions, labs and x-rays.

Can I contact We Care Mobile Health Services if I have an Emergency?

We Care MHS does not provide emergency services. For a life-threatening emergency, call 911 immediately or go to your nearest ER. Please check our Policy Page on Emergent Conditions.

Will I be required to sign a concierge membership contract?

If you sign up for concierge membership, yes, there is a contract you and the We Care MHS Administrator will both sign listing the services you get and the payment terms.